- Getting help
- When problems occur
- Restoring an Automatic Backup (Recovering from Data Loss)
- Cards and Notes
- Can I link cards together?
- Can I reveal parts of a card one at a time?
- Card template has a problem
- Cards are reversed / appearing twice
- Characters are cut off
- Customizing MathJax
- Errors when recording
- Extra characters appearing on cards
- Multiple choice questions
- No cloze found on card
- Printing cards in your collection
- Removing duplicate note types
- Some updates were ignored because note type has changed
- Sound/image media files have gone missing!
- Splitting a field into multiple fields
- Text to speech support
- When adding a new card, some fields do not reset!
- Decks
- A deck I want has disappeared from AnkiWeb
- A shared deck is not showing images/playing audio
- Cards are being placed in the "Default" deck
- Hiding Decks
- How can I work with someone else to create a deck?
- How do I move cards between decks?
- Merging/combining two decks
- Shared decks with broken Javascript
- Importing/exporting fails due to timestamps in the future
- Scheduling
- Anki's not showing me all my cards!
- Can I study my cards in a particular order?
- Due times after a break
- Extra copies of a card are coming up
- Hard/good interval is longer than good/easy
- I'm going on vacation. Can I pause the scheduler?
- Learning steps are skipped or repeated
- Resetting progress in a deck
- Settings for using Anki to prepare for a large exam
- The Anki 2.1 scheduler
- The Anki v3 scheduler
- Timezone handling changes
- What spaced repetition algorithm does Anki use?
- Frequently asked questions about FSRS
- Synchronising and AnkiWeb
- AnkiWeb account removal
- Are there limits on file sizes on AnkiWeb?
- Can I sync only some of my decks?
- Email verification
- Emails not being received
- Error establishing a secure connection when syncing
- Media files may take time to sync
- Outlook.com silently discards email
- Synchronizing multiple profiles
- Syncing failed: Connection timed out errors when syncing
- Sounds/images are not appearing on AnkiWeb or the mobile clients
- Anki Desktop
- A shortcut key is not working
- Anki must be able to connect to a local port
- Anki says my clock is wrong
- Changing the font
- Changing the interface language
- My antivirus program says Anki is infected!
- Running from Python
- Screenshots large and blurry on retina displays
- AnkiMobile
- Requesting a refund for AnkiMobile
- Retrieving AnkiMobile crash logs
- Why does AnkiMobile cost more than a typical mobile app?
- Other Apps
- Anki knockoffs
- AnkiApp is not part of the Anki ecosystem
- AnkiDroid has a separate support site
- AnkiUniversal is not supported here
- We do not make robots
- Miscellaneous
- Anki 2.0 support has ended
- Anki 2.0 add-ons
- Can I use Anki in a company or school?
- How can I donate?