If you experience startup problems or crashes with the packaged builds of Anki that you are unable to resolve, you can try running directly via Python as a last resort.
The instructions below are provided for Windows users, as these problems seem most prevalent on Windows, but a similar approach can be taken on other platforms too.
- Install https://www.python.org/ftp/python/3.8.10/python-3.8.10-amd64.exe. Customize
the install location, and choose
- Open the Start menu, and open a Command Prompt.
- Type in the following and hit enter:
\python\python -m venv \anki-venv
- And then the following, which will take a while:
\anki-venv\scripts\pip install aqt orjson
If that solves your problem, you can start Anki again in the future by repeating steps 2 and 5.
If you still experience problems, you can try changing the Qt version:
\anki-venv\scripts\pip install pyqt5==5.13 pyqtwebengine==5.13.0
If that does not help either, and you have already followed all the steps on when problems occur, then you may unfortunately be out of luck.