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Retrieving AnkiMobile crash logs

Crash logs help us identify what's going wrong when AnkiMobile crashes. To share your crash logs, please:

  • Go to the Settings app on the home screen, and tap on 'Privacy'
  • Then tap on 'Analytics Data'
  • Scroll down until you find 'anki' - there should be a report for each crash.
  • Tap on the latest 'anki' one.
  • Tap the share icon and mail the report to yourself
  • Grab the file from your email, and attach it to a support ticket here